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মেনু নির্বাচন করুন
Main Comtent Skiped

Citizen's Charter




sequence

Service Name

time required

Necessary documents

Place of receipt of required documents

Fees/Charges

Officer in Charge

Appellate Authority

1

Interest free micro credit program under rural social service programme

5 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (Five) copies of passport size attested photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. Age should be above 18 years

6. 2 (two) copies of passport size photograph of bailor

7. Photocopy of Guarantor's National Identity Card

1. The concerned upazila social service office

2. The concerned union council

3. concerned municipality

4. Related information center

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

2

Interest free micro credit program under Rural Matri Kendra program

5 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. Minimum age should be female 18-49 years

6. 2 (two) copies of passport size photograph of bailor

7. Photocopy of Guarantor's National Identity Card

1. The concerned upazila social service office

2. The concerned union council

3. concerned municipality

4. Related information center

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

3

Providing interest-free micro-loans under city social service programs

5 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. Age should be above 18 years

6. 2 (two) copies of passport size photograph of bailor

7. Photocopy of Guarantor's National Identity Card

1. City Social Services Office, Chandpur

2. The concerned union council

3. concerned municipality

4. Related information center

free of charge

1. Social Service Officer

City Social Services Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

4

Provision of interest-free micro-loans under rehabilitation programs for burnt and disabled persons

5 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity Card / Online Birth Registration Card / Golden Identity Card (Attested)

5. 2 (two) copies of passport size photograph of bailor

6. Photocopy of Guarantor's National Identity Card

1. Concerned upazila/city social service office

2. The concerned union council

3. concerned municipality

4. Related information center

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

5

Elderly Allowance Scheme

3 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity Card (Attested)

5. mobile number

6. Age should be above 65 for men and above 62 for women

1. concerned upazila

Social Service Office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

6

Widows and Distressed Women's Allowance Scheme

3 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity Card (Attested)

5. mobile number

6. Must be above 18 years of age

1. concerned upazila

Social Service Office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

7

Poor Disability Allowance Program

3 months

1. prescribed application form

2. Photocopy of Golden Citizenship (Disability) Identity Card issued by Department of Social Services (Attested)

3. Photocopy of National Identity / Online Birth Certificate (Attested)

5. 5 (five) passport size copies

Verified photo

1. concerned upazila

Social Service Office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

8

Education Scholarship for Disabled Students

3 months

1. prescribed application form

2. Photocopy of Golden Citizenship (Disability) Identity Card (attested) by Department of Social Services

3. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. 5 (five) passport size copies

Verified photo

6. Photocopy of National Identity Card of the nominee

8. 2 (two) copies of passport size photograph of the nominee

9. Annual report on education by the head of the concerned educational institution

1. Concerned upazila/city social service office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Related educational institutions

6. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

9

Hijra Elderly Allowance Program

3 months

1. prescribed application form

2. Certificate by Upazila Health and Family Planning Officer regarding Hijra

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. Age should be above 50

1. Concerned upazila/city social service office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur


2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

10

Elderly Allowance Scheme for the Vedic Community

3 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity Card (Attested)

5. Age should be above 50


1. Concerned upazila/city social service office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

11

Old Age Allowance Scheme for Backward Population

3 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity Card (Attested)

5. Age should be above 50


1. Concerned upazila/city social service office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur


2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

12

Education Scholarship Program for Hijra Students

After 3 months

1. prescribed application form

2. Certificate issued by Upazila Health and Family Planning Officer/Civil Surgeon regarding Hijra

3. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. 5 (five) passport size copies

Verified photo

6. Photocopy of National Identity Card of the nominee

8. 2 (two) copies of passport size photograph of the nominee

9. Annual report on education by the head of the concerned educational institution

1. Concerned upazila/city social service office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Related educational institutions

6. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur


2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

13

Education Scholarship Program for Vedic Students

3 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. Annual report on education by the head of the concerned educational institution

1. Concerned upazila/city social service office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Related educational institutions

6. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

14

Education Scholarship Scheme for Backward Students

3 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (five) passport size copies

Verified photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. Annual report on education by the head of the concerned educational institution

1. Concerned upazila/city social service office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Related educational institutions

6. Service aspirants can apply online at //mis.bhata.gov.bd/onlineApplication link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

15

Beggar Rehabilitation and Alternative Employment Programme

3 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 1 (one) passport size copy

Verified photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

1. Concerned upazila/city social service office

2. The concerned union council

3. concerned municipality

4. Related information center

5. Service aspirants can apply online at //dss.chandpur.gov.bd/ link

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

16

Orphan child rearing program in government child family

1 month

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (Five) copies of passport size attested photo

4. Photocopy of National Identity / Online Birth Certificate (Attested)

5. No incurable disease certificate from doctor

1. Government Children's Family, Chandpur

2. The concerned upazila social service office

3. The concerned union council

4. concerned municipality

5. Related information center

6. http://ssp.chandpur.gov.bd/

free of charge

supervisor

Government Child Family (Girls) Baburhat, Chandpur

Phone No:

+88-0841-63577

Mobile: 01708414381

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

17

Government Speech and Hearing Impaired Education Program

1 month

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (Five) copies of passport size attested photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. Golden Citizenship (Disabled Person) Attendant Letter by Department of Social Services

6. Doctor's certificate of incurable disease

1. Government Speech and Hearing Impaired School, Chandpur

2. The concerned upazila social service office

3. The concerned union council

4. concerned municipality

5. Related information center

6. http://shi.chandpur.gov.bd/

free of charge

head teacher

Government Speech and Hearing Impaired Baburhat, Chandpur

Phone No: +88-0841-65829

Mobile: 01708415200

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

18

Integrated Visually Impaired Activities

1 month

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (Five) copies of passport size attested photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. Golden Citizenship (Person with Disability) Identity Card issued by Department of Social Services.

6. Doctor's certificate of incurable disease

1. Integrated Visually Impaired Program, Chandpur

2. The concerned upazila social service office

3. The concerned union council

4. concerned municipality

5. Related information center

free of charge

Resource teacher

Integrated Visually Impaired Education Program, Baburhat, Chandpur

Mobile: 01708414537

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

19

Micro credit program under Asharyan scheme

3 months

1. prescribed application form

2. Certificate by UP Chairman/UP Member/Mayor

3. 5 (Five) copies of passport size attested photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

5. Minimum age should be above 18 years

6. 2 (two) copies of passport size photograph of bailor

7. Photocopy of Guarantor's National Identity Card

1. The concerned upazila social service office

2. The concerned union council

3. concerned municipality

4. Related information center

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

20

Probation and aftercare services activities

3 months

Order of the learned Court

Chief Judicial Magistrate Court, Chandpur

free of charge

Probation Officer

Chandpur

Mobile: 01708414302

http://po.chandpur.gov.bd/

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

21

Providing medical assistance to needy poor patients under hospital social service programme

4 hours

1. application form

2. List of medicines recommended by the doctor in charge of the ward where the patient is admitted

1. Upazila Health Complex Hospital, Chandpur

2. District Headquarters Hospital, Chandpur

free of charge

1. Upazila Social Service Officer

The concerned upazila social service office

http://hsso.chandpur.gov.bd/


2. Social Service Officer

Hospital Social Service Office, Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

22

Quality of Life Improvement Program Training for Marginalized Populations

03 months

1. prescribed application form

2. Educational qualification certificate

3. 5 (Five) copies of passport size attested photo

4. Photocopy of National Identity / Online Birth Registration Certificate (Attested)

1. The concerned upazila social service office

2. The concerned union council

3. concerned municipality

4. Related information center

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

23

Skill Development Training Program (Computer/Sewing/Aminship/Graphics Design)

06 months

1. prescribed application form

2. Educational qualification certificate

3. 5 (Five) copies of passport size attested photo

4. Photocopy of National Identity / Online Birth Certificate (Attested)

City Social Services Office, Chandpur

2400/-

City Social Services Office, Chandpur

http://usso.chandpur.gov.bd/

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

24

Financial assistance to patients suffering from cancer/kidney/livercirrhosis/paralyzed by stroke/congenital heart disease and thalassemia

07 days

1. prescribed application form

2. 3 copies of passport size photograph (attested)

3. Photocopy of National Identity Card

4. Certificate by a specialist doctor of the mentioned disease in the prescribed form

5. Proof of disease

1. The concerned upazila social service office

2. District Social Services Office,

Chandpur

3. www.dss.gov.bd

4. http://dss.chandpur.gov.bd/

5. www.welfaregrant.gov.bd/

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur

2. Social Service Officer City Social Service Office Chandpur

3. Deputy Director, District Social Service Office, Chandpur

Program Director

Cancer, kidney, livercirrhosis program

Department of Social Services, Dhaka

Phone No: +88-02-91 33 643

E-mail:

pd.cklt@dss.gov.bd

25

Registration and regulation of voluntary social welfare organizations

1.5 months

1. Name approval letter

2. Application in B form

3. Draft copy of constitution.

4. OBJECTIVES AND OBJECTIVES OF THE ORGANIZATION.

5. List of Proposed Working Committees

6. A copy of the National Identity Card of the President

(confirmed)

7. Photocopy of General Secretary's National Identity Card (Attested)

8. 2 copies of passport size photograph of the President

9. 2 copies of General Secretary's passport size photograph

10. LIST OF GENERAL MEMBERS

11. Original copy of treasury challan for registration fee deposit of Rs.5000.

12. Original copy of treasury challan for VAT deposit of Rs.750.

1. The concerned Upazila Majseba

office

2. District Social Services Office,

Chandpur

3. Sonali Bank, Chandpur Branch.

4. Name approval letter can be obtained through prescribed application at District Social Service Office, Chandpur.

1. Registration Fee 5000 Tk to be deposited in Treasury Challan Code 1-2931-0000-1836 Sonali Bank

2. VAT Tk 750 Challan Code 1-1133-0000-

0311 should be deposited in Sonali Bank

Deputy Director

District Social Service Office

Chandpur

Phone No: 0841-65547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

Director (Program)

Department of Social Services

Agargaon, Dhaka

Phone No: +88-02-9111749

E-mail:

dir.prog@dss.gov.bd

26

registered

Provision of capitation grant to private orphanages

4 months

1. The orphanage must be registered

2. Photocopy of Registration Certificate (Attested)

3. prescribed application form.

4. List of Orphan Residents

5. Audit report of last 3 (three) years

1. Concerned upazila/city social service office

2. District Social Service Office, Chandpur

for free

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur


2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd

27

Grants from National Social Welfare Council to Voluntary Organisations/Poor, Helpless, Distressed, Disaster Affected or Minorities

3 months

1. Prescribed Application Form (Free White Paper Application in case of Individuals)

2. Certificate of Registration

3. Audit report of last 3 years

4. Application form fee 100 taka

Concerned upazila/city social service office

The application form should be collected from the concerned upazila office for Tk 100 in cash (in the case of individuals, free white paper application).

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur


2. Social Service Officer City Social Service Office Chandpur

1. Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd


2. Director (Program)

Department of Social Services

Agargaon, Dhaka

Phone No: +88-02-9111749

E-mail:

dir.prog@dss.gov.bd

28

Issuance of Disability Identity Card

5 days

1. prescribed application form

2. The disabled person has to appear in person at the concerned upazila/city social service office

3. 02 (two) copies of photograph of disabled person

1. Concerned upazila/city social service office

2. www.dis.gov.bd

free of charge

1. Upazila Social Service Officer

Concerned Upazila Social Service Office, Chandpur


2. Social Service Officer City Social Service Office Chandpur

Deputy Director

District Social Service Office

Chandpur

Phone No: +88-02334485547

Mobile: 01708414109

E-mail:

dd.chandpur@dss.gov.bd